Privacy Policy

Last updated October 3, 2026

Flux Experience (fluxexp.club) respects your privacy. This Privacy Policy explains what personal information we collect when you visit our website or book a table, how we use it, and the choices you have, in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173).

1. 01Information We Collect

   When you make a reservation, we collect your full name, mobile number, reservation date, party size, selected table and package, and any referral code used. We do not collect or store your card, e-wallet, or bank account details on our website.

2. 02Payments

   Online payments are processed securely by our payment partner, PayMongo. Payment details you enter during checkout are handled directly by PayMongo under its own privacy policy and security standards. We only receive confirmation of whether a payment was successful and the amount paid.

3. 03How We Use Your Information

   We use your information to confirm and manage your reservation, send booking confirmations and updates by SMS, verify your identity upon arrival, respond to your inquiries, and improve our services. We do not sell or rent your personal information to third parties.

4. 04Sharing of Information

   We share your information only with service providers that help us operate our business, such as our payment processor and SMS provider, and only to the extent necessary to provide their services. We may also disclose information when required by law or by a lawful order of a government authority.

5. 05Data Retention and Security

   We keep reservation records only for as long as necessary to fulfil the purposes described in this policy or as required by law. We apply reasonable organizational, physical, and technical measures to protect your personal information against unauthorized access, loss, or misuse.

6. 06Your Rights

   You have the right to be informed, to access, to correct, and to request the deletion of your personal information, as well as to object to its processing. To exercise these rights, contact us using the details below.

7. 07Changes to This Policy

   We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.